Golden Roo – Payments

GoldenRoo Casino Payment Methods in Australia

GoldenRoo’s AUD cashier supports Visa and Mastercard alongside cryptocurrency payments. Card deposits start from A$17, and card withdrawals start from A$18. Cryptocurrency deposits are credited to your casino balance in Australian dollars.

Check the limits, payment details and applicable charges shown in the cashier before confirming a transaction. Withdrawals are also subject to verification requirements and the limits set out in the casino’s Terms.

Available Payment Methods

Payment methodDepositsWithdrawalsMinimum depositMinimum withdrawal
Visa and MastercardAvailableAvailableA$17A$18
CryptocurrencyAvailableAvailableCheck the selected optionCheck the selected option

The cryptocurrency options differ between deposits and withdrawals. Select the relevant tab in your wallet to see the assets and networks available for your transaction.

Visa and Mastercard Deposits

To fund your account by card:

  1. Click “Deposit” or open “Wallet” through your account.
  2. Select “Visa & MasterCard”.
  3. Enter a deposit amount of at least A$17.
  4. Complete the requested payment details.
  5. Follow the checkout instructions to submit the payment.

The card must be registered in your own name, and you must be authorised to use it.

Under GoldenRoo’s Terms, card deposits are handled by a third-party electronic payment processor. Your account is credited only after the card issuer supplies approval and an authorisation code. If the issuer declines authorisation, the deposit will not be credited.

Keep your transaction record in case you need assistance with the payment.

How Card Payments Are Processed

GoldenRoo’s card payment flow uses the external processing address processing.api.pgw.sh. You select Visa or Mastercard in the cashier; the external service then handles the payment request.

The process consists of separate stages:

  1. You enter the deposit amount and required card details.
  2. The payment request passes through the external processing service.
  3. Your card issuer approves or declines the transaction.
  4. GoldenRoo credits your balance after receiving the required authorisation.

Opening the payment page or submitting card details does not, by itself, confirm that a deposit has succeeded.

Public information identifying the legal operator behind this processing address was not available during our review. Its fees, supported issuing banks and authentication procedures could not be independently confirmed. Review any disclosures presented during checkout before authorising a payment.

If a transaction remains unresolved, contact support with its reference, amount and date.

Cryptocurrency Options

GoldenRoo offers the following cryptocurrency and network combinations for deposits. The network names below follow the labels displayed in the cashier.

CryptocurrencyAvailable deposit networks
USDTTRC20, ERC20, BEP20, TON, OPTIMISM, SOL, POL, AVAXC, ARBITRUM
Bitcoin (BTC)BTC
Ethereum (ETH)ERC20, ARBITRUM
Litecoin (LTC)LTC
Solana (SOL)SOL, BEP20
USDCERC20, POL, SOL, BEP20
TRON (TRX)TRX
BNBBEP20

The cashier states that cryptocurrency deposits are credited in AUD. The resulting casino balance is therefore denominated in Australian dollars rather than the cryptocurrency you send.

How to Deposit Cryptocurrency

To make a cryptocurrency deposit:

  1. Open “Deposit” and choose “Crypto”.
  2. Select the asset and network you want to use.
  3. Follow the payment instructions displayed for that selection.
  4. Check the destination, network and amount before confirming the transfer.

Each asset-and-network combination is a separate payment option. For example, USDT on TRC20 and USDT on ERC20 appear as different selections. The network used by your sending wallet must match the network selected in the cashier.

Check the payment screen for the minimum amount, conversion details and any applicable charges. The supplied deposit screen does not specify cryptocurrency minimums, maximums or guaranteed crediting times.

Deposit Fees and Currency Conversion

GoldenRoo’s Terms state that the casino generally covers deposit transaction fees. However, payment charges may still apply, and fees imposed by your own bank remain your responsibility.

When currency conversion is necessary, the Terms allow the use of:

  • The daily exchange rate obtained from oanda.com.
  • The prevailing rate applied by the casino’s bank.
  • The prevailing rate applied by its payment processor.

A payment system may impose an additional conversion charge, which can be deducted from your deposit.

The cryptocurrency cashier does not specify a conversion rate or network fee in the supplied screenshots. Review the transaction details before sending funds.

Withdrawal Methods

GoldenRoo’s withdrawal screen lists Visa and Mastercard with a minimum withdrawal of A$18.

Cryptocurrency withdrawals are also available for:

  • USDT.
  • USDC.
  • Ethereum (ETH).
  • Bitcoin (BTC).
  • Solana (SOL).
  • Litecoin (LTC).
  • TRON (TRX).
Withdrawal methodMinimum amountAvailable assets
Visa and MastercardA$18Not applicable
CryptocurrencyCheck the selected optionUSDT, USDC, ETH, BTC, SOL, LTC, TRX

Check the cryptocurrency withdrawal screen for the networks and minimum amounts available for each asset. The deposit network list should not be treated as confirmation of supported withdrawal networks.

How to Request a Withdrawal

To withdraw funds:

  1. Open “Account” and go to “Wallet”.
  2. Select the “Withdrawal” tab.
  3. Choose an available payment method.
  4. Enter the amount and required payment details.
  5. Click “Withdraw” to submit your request.

Under the Terms, withdrawals must normally return to the card, bank account or payment method used for the original deposit. GoldenRoo may permit an alternative method at its discretion, subject to additional security checks.

If your account is inaccessible, dormant, locked or closed, contact Customer Service for help requesting a withdrawal.

Withdrawal Limits and Fees

The AUD cashier displays a minimum card withdrawal of A$18. The Terms separately specify a general minimum of €10 or its equivalent in another currency.

ConditionApplicable rule
Minimum card withdrawal in the AUD cashierA$18
General minimum withdrawal in the Terms€10 or its currency equivalent
Account closureThe full remaining balance may be withdrawn
Deposit wagered at least onceNo withdrawal commission under this rule
Deposit not wagered at least onceAn 8% fee may apply, with a minimum of €4 or its equivalent in the account currency
Balance at least 10 times total depositsWithdrawals limited to €5,000 per month or its currency equivalent
Other casesMaximum withdrawal of €10,000 per month

The Terms describe the fee on unwagered deposits as an anti-money laundering measure. This deposit wagering rule is separate from any conditions attached to a bonus.

Monthly limits are stated in euros in the Terms. Check the applicable amount for your AUD account when requesting a withdrawal.

Account Verification

GoldenRoo may require identity verification before approving a withdrawal. Checks may also take place at other stages of your relationship with the casino.

Requested documents or procedures may include:

  • Photographic identification.
  • Proof of your residential address.
  • A selfie.
  • A verification call.
  • Additional information needed to establish your identity.

Use payment methods registered in your own name and provide the requested verification information when required.

Payment Processing Times

Submitting a transaction, receiving casino approval and receiving funds are separate stages.

For card deposits, the Terms require approval and an authorisation code from the issuing institution before your account can be credited.

For withdrawals, the supplied Terms do not specify a fixed approval period or guarantee when funds will reach your card or cryptocurrency wallet. The screenshots also do not establish cryptocurrency confirmation or processing times.

Check the information displayed for your selected method and contact support if you need an update on a pending transaction.

Help with Deposits and Withdrawals

Contact GoldenRoo support if a completed deposit has not appeared, a payment remains unresolved or you need assistance with a withdrawal.

To help the team locate the transaction, provide:

  • The payment method.
  • The amount and currency.
  • The transaction date.
  • Any available payment reference.

Never include your password or full card details in a support message.